PRIVACY POLICY
We have created this statement to demonstrate our firm commitment to your privacy. The information below describes how EARCARE FOUNDATION manages your personal information in accordance with the law and your rights. It does not cover every situation so please read notices on forms, web pages or other points where you give us information about yourself. These will describe the specific uses we make of the information, the reasons and legal basis for holding it as well as your rights. The term Earcare Foundation is used to cover several corporate bodies.

Donor Confidentiality
This could include:

• In general, information you give us when you fill in forms, subscribe to our services, (such as publications, sponsorship, or to attend events) and email newsletters.
• When you apply for a job or to volunteer with us, including to process applications and to monitor recruitment statistics. If you come to work for us we will retain it to administer your employment.
• To manage feedback and complaints.
• Information we hold about you to support our fundraising operations.
• To ensure the security of our premises and protect our people from possible criminal behaviour.
• To protect individuals where current or potential future safeguarding concerns may arise.

Fundraising
We may use your information in our legitimate interests to support our charitable work, or where we contact you by electronic means, with your consent, to:

• Process any donations you make.
• Send you information about Earcare Foundation and its work and how you can support us. We may do this by post, or where we have your permission text or email.  With your consent, we may serve you targeted adverts on social media.
• Help manage our correspondence with you by sharing your information with our contractors working on our behalf to process donations and send communications.
• Build a picture of our supporters and help identify other similar potential donors to target our advertising to. In doing this we may share it with Facebook and other contractors but you will not be identified (for example, any data we send to social media is “hashed” i.e. in an unidentifiable form).
• Ascertain whether you might like to support us if you are a personal charitable trust or foundation or interested in philanthropic giving. We may use publicly available information about you to do this (for example websites or social media). We will always contact you first to see if you are happy to receive fundraising messages.

The Fundraising Department engages contractors who process personal data on our behalf under contract and these include the companies listed below (See also who do we share your personal information with).

• Mail chimp – Provides the email platform to email supporters (with consent).
• We send Facebook and Instagram “hashed” (unidentifiable) supporter data to help build new audiences.

Information we collect on the website: Including the IP address of your computer, to:

• Help keep our site safe and secure.
• Help us diagnose faults with the website.
• Ensure that content from our site is presented in the most effective manner for you and for your computer.
• to understand how users make use of our website and what aspects of our work people are interested in supporting using Google Analytics, One Trust and similar technology allowing us to improve it. One Trust allows you to exercise your right to manage cookies. Information is collected anonymously and you will not be identified by it.

Who do we share your personal information with?
We may share your personal information:

• With our contractors who carry out work on our behalf, and with whom we have a contract setting out their responsibilities for security and compliance.
• Where we are under a legal obligation to disclose or share your information.
• In some circumstances we may disclose information or undertake monitoring of potentially criminal.

How long do we keep your information?
As long as necessary for the purpose/s it was collected for. This will vary depending on the type of information, legal requirements or other justifications permitted by Nigeria Data Protection and Regulation and Data Protection Law. We have an Information Retention Policy which sets out retention periods. Privacy notices on individual forms and websites will give the retention period or criteria used. We may keep information indefinitely for safeguarding reasons where we believe there is a potential risk to individuals. If you opt-out from fundraising communications we keep your information only to ensure we don’t inadvertently contact you. We keep information about Earcare Foundation officers and their careers for historical and research purposes.

Does the law allow this?
Nigeria Data Protection law sets out the principles we must adhere to and a range of legal bases which organisations can rely on to lawfully process personal data for different purposes. Forms, webpages or other places where you submit information will describe how the particular use complies with the law. If you have any queries, please contact the Head of Privacy and Data Protection Officer.

Your Rights
You have the right to:

• Ask us not to process your personal information for fundraising or our marketing of Earcare Foundation. If you wish to do this, please contact us.
• See copies of information held about you. Please send your request in writing to Head of Privacy and Data Protection. Please include copies of two forms of ID. We will respond as soon as possible and not longer than one month from receipt.
• Ask us to amend, update or delete your information in some circumstances or withdraw consent to our processing of your information for particular purposes by contacting the Head of Privacy and Data Protection.

If you are unhappy with the way we are managing your personal information please contact the Head of Privacy and Data Protection.

Sending us an Email
You also may decide to send us personally identifying information, for example, in an electronic mail message containing a question or comment, or by filling out a Contact Us Form that provides us this information. We use personally identifying information from email primarily to respond to your requests. We may forward your email to other employees who are better able to answer your questions. We may also use your email to contact you in the future about our programs that may be of interest. We want to be very clear: We will not obtain personally identifying information about you when you visit our site unless you choose to provide such information to us. Providing such information is strictly voluntary. Except as might be required by law, we do not share any information we receive with any outside parties. If you opt-in to receive information, we will only send you the kinds of information you have requested. We won’t share your name or email address with any outside parties.

Questions about our policies
If you have any questions about this privacy statement, the practices of this site, or interaction with this website, please contact us at [email protected].